Common queries answered

Frequently asked Questions

PAPZONE offers a fast global shipping by expedited express like DHL, UPS and FEDEX. It typically takes about 4-6 business days to arrive. More details, please read our shipping policy.

Your satisfaction is our top priority. We are sorry if our products can’t satisfy your needs. Please read our return & refund policy.

You can log in and change your shipping address in your account.

After product shipped, the tracking number with shipping company will be updated to you via email so you can track the status on the website of shipping company.

If you have any questions before sales, or aftersales,welcome to submit information at contact us page. You will get reply within 10 hours on business dsy.

If you want to cancel the order, please contact us within 2 hours. We usually process orders as soon as payment received. If product was sent out, then your order can not be cancelled as the shipping company can not handle any returns if product is in their warehouse or on the way. 

If you can place an order on our website, that means we can ship to your country. 

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