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Common queries answered

Frequently Asked Questions

RESJOY offers a fast global shipping by expedited express like DHL, UPS and FEDEX. It takes about 4-6 business days to arrive. More details, please read our shipping policy

Your satisfaction is our top priority. We are sorry if our products can’t satisfy your needs. Please read our return & refund policy.

You can change your shipping address in your account.

After product sent out, we will send you a tracking number so you can track the status exactly.

If you have any questions before sales, or aftersales,welcome to submit information at contact us page.

If you want to cancel the order, please contact us within 2 hours. We usually process orders as soon as payment received. If product was sent out, then your order can not be cancelled as the shipping company can not handle any returns if product is in their warehouse or on the way. 

Yes, all of our products have an international warranty.

Still need help?

Get in touch with us

*Please note that email is the best method of contacting us as it allows us to keep a paper trail of your inquiry or any issues you may have had with your order so we can help you as best we can.*

Customer Service 


Phone : +86 15105964602 Monday to Friday: 8:00 am – 20:00 pm (PST)

WhatsApp:  +86 15105964602

Address of Head Office
No.38, Guanri Road, Software Park, Xiamen, China 361000

Free Worldwide shipping

On all orders above $99

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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