Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
RESJOY offers a fast global shipping by expedited express, and it takes about 4-6 business days to most countries. More details, please read our shipping policy
We accept paypal, creditcard, western union, wire transfer etc.
You can click the credit card icon, then it redirects to the payment page. We accept Visa, Master etc.
After product sent out,we will email you the tracking number so you can follow status.
If you want to cancel order, please contact us within 2 hours. We usually process your order as soon as payment received. If product was sent out, then your order can not be cancelled as the shipping company can not handle any returns if product is in their warehouse or on the way.
We don’t charge sales tax.
If your items are in the same warehouse, they will come in one package, but if in different warehouses, they may come with seprate packages.
If you need to swap an item
Returns and Refunds
Yes, all of our products are with internatinal warranty.
We will have many cooperated service agencies in different countries. Please contact us if you need any services.
There are adequate parts in stock, and you can place order from us anytime in the future.
Please submit your questions in contact us page, and we will reply to you within 24 hours on business days.
Please contact us first to get our authorised shipping address. Any returns without authorization is not accepted. Please read our return policy.
Normally, once product returned and signed by us, we will refund you in 2-3 days.